A convenience-store chain in Richmond, Virginia says it has changed its practice of asking customers to remove hoodies and headgear after a Muslim woman complained of being denied service because of her headscarf.
A spokesman for Fas Mart said the employee “was just doing what she was trained to do, which was to make sure that the face of this customer was visible for purposes of our security cameras and for the safety of our workers and other customers.”
He also said the store employs Sikhs who wear turbans and Muslims who wear headscarves.
Tralesha Faison returned to the store Wednesday and received an in-person apology from its manager. But, she said, “Not only does the manager of the store have to apologize, but the whole full company does.”
Faison said she is considering suing the company.